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Alexandra Chen
Scaling operations for high-growth tech companies
San Francisco, CA15+ years experience
OperationsStrategySystems / AutomationTechnology & SaaSProfessional Services
Embedded OperatorSpecialist Lane Owner
About Alexandra
Alexandra Chen brings 15 years of operational excellence to Vista's network. After earning her MBA from Stanford, she cut her teeth at early-stage startups, eventually serving as COO at three venture-backed companies. Each achieved successful exits — two acquisitions and one IPO.
Her superpower is building operational infrastructure that scales: the kind of systems, processes, and teams that don't break when growth hockey-sticks. Alexandra has particular expertise in tech and SaaS companies navigating the chaos between product-market fit and sustainable scale.
She's known for rolling up her sleeves, not just advising from the sidelines. When she's not helping founders avoid operational landmines, she mentors first-generation college students and trains for ultramarathons.
Key Results
- Led operations through 3 successful exits — 2 acquisitions, 1 IPO
- Built scalable ops infrastructure supporting 10x revenue growth in 18 months
- Reduced operational costs by 30% while doubling team headcount at a Series B SaaS company
How Alexandra Works
Deliverables
Scorecard / KPIsSOP LibraryWeekly Operating RhythmHandoff Plan
Tools & Platforms
NotionAsanaSlackZapier
“Alexandra didn't just advise — she embedded with our team and built the systems we still run on two years later. She's the reason we survived hypergrowth.”
Ready to work with Alexandra?
Book a call to discuss your situation, or send an inquiry and we'll connect you with Alexandra directly.